Information

Returns & Exchanges

We want you to feel confident choosing pieces for your home. If something is not right, our team is here to help.

Returns

Eligible items may be returned within 14 days of delivery.

Items should be:

  • unused;
  • in their original condition;
  • returned with original packaging when applicable.

Furniture & Oversized Items

Return conditions for large or oversized furniture may vary depending on the product and delivery method. Please contact our team before arranging a return.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact us as soon as possible with your order details and photographs of the issue.

Exchanges

If you would like to exchange an eligible item, contact us to confirm availability before returning the original product.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider.

Contact

For return or exchange requests:

support@codeprismowp.com